How long does it take to ship my package?
FOR NATIONAL ORDERS (Spain), the order preparation time takes 1.5 business days, and around 3-4 business days (in total) to be delivered to you, from the day you order to the day it arrives.
FOR INTERNATIONAL ORDERS (Rest of Europe), the order preparation time takes 1.5 business days, and around 4-5 business days (in total) to be delivered to you, from the day you order to the day it arrives.
For orders in Italy, the order preparation time may take 2-3 business days, and it may take an additional 2-3 business days to be delivered to you, for a total of 4-6 days from the day you order to the day it arrives.
Please be aware that during busy periods such as Black Friday, sales, and promotions, there may be a delay of up to 2 additional business days in shipping times. Your understanding is greatly appreciated.
For UK Orders:
BREXIT Update - The order preparation time may take up to 2 business days, and around 4-5 business days (in total) to be delivered to you, from the day you order to the day it arrives. However, please note that from time to time we do experience additional delays due to new BREXIT customs law. Please contact us if you have any questions about your package. Thank you for your patience!
Once your order ships, you will receive an email from both us and our transport partner company with your tracking number. If you have trouble tracking your package, feel free to contact us with your order number, and we will check its status for you.